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"YOUR SHOP, SALES PERSONNEL (MARY AND DOUG) AND EVERYONE, TO INCLUDE THE PERSONNEL WORKING IN THE GRILL HAVE BEEN GREAT! EVERY QUESTION HAS BEEN ANSWERED. EVERY DESIRE FOR HELP OR PARTS FULFILLED AND EVERYONE HAS BEEN GREAT. I PLEADGE MY LOYALTY TO YOU AND YOUR DEALERSHIP BECAUSE I CARE ABOUT THOSE WHO TRUELY CARE ABOUT MY NEEDS AND WANTS."
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By: MICHAEL FAYETTEVILLE, NC
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"M & M does business the way business should be done!
Every one works as a team from the moment you walk
in the door and goes out of their way for you.
I was passing through on tour from PA and this is by far
my favorite bike shop. From the parts, telephone orders,
Service and accessories. The food at the grill is actually
quite good which was very surprising. I may not get this
way often however I will continue to do business with Don,
Ed , Jen. Everyone! (cause I don't know everyone's name)
I went to or called several bike shops in this area during my
pass through and these folks set the bar right at the top
regarding customer service! All other bike shops in this area
and beyond need to observe how M & M treats their customers
and take notes. It has been my pleasure doing business here
and I would highly recommend you guys without hesitation.
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By: Reggie Waynesboro, PA
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"M & M does business the way business should be done.
Everyone works as a team from the moment you walk in the door and goes out of their way for you. These guys define real CUSTOMER SERVICE.
I was passing through on tour from PA and needed some service and a few accessories. As a fairly new rider Don made me feel very comfortable asking all the "dumb" questions and when we settled on performing the service needed for the next day Ed, who was leaving, overheard us talking and stepped up to the plate stayed a few minutes late and performed it right then so I could get back on the road. The apparel shop has a fantastic selection and gave superb service with my selection (sorry didn't get the ladies names)
I returned the next day for some more petty service and again Don and Ed were awesome. While waiting I ate at the grill and was very pleasantly surprised by the hospitable service and equally pleased with the food.
I made a telephone order for a small part while in GA and Jenn was excellent ensuring I got the right part at a fantastic price and having it installed when coming back through. I could do it myself but I need to shop and have lunch.
During my tour from PA to TX via FL I stopped at many bike shops including Harley Davidson and this is by far my favorite. For customer service, parts, leather, accessories, food; M&M sets the bar right at the top You guys are a top notch destination and I thank you for your superb service. This is what other bike shops aspire to be!"
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By: Reggie Waynesboro , PA
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"bought my 08 vision from bill and mary, they are great to deal with the sale was clean and smooth just like the ride they sold me. all the staff are very friendly and will answer any question you have. the store is great you can sit and have a drink or a bite to eat as you wait, or walk around the leather store it's one stop shopping for a motorcyclist. congrads to bill and mary and everyone that had a part in building this buss. to what it is now. thank you very much to all."
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By: Dan Elizabethtown, NC
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"Bill and Mary provided the absolute best customer service. Mary was very helpful with my Victory Vegas Jackpot purchase. She always greeted me with a smile and was very patient. Victory of Fayetteville has a beautiful full spectrum showroom floor, accessary department, eat-in grill and parts dept. Thank you to the staff for making M&M Leather my new go-to place for all my cycle needs.
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By: Xavier Ft. Bragg, NC
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"Bill , Mary Donald and Eddie were extremely helpful when my Vegas was damaged in an accident, they went out of thier way to make me feel like a valuable customer even though I didn't but that bike from them. I was so impressed with the high level of customer support and attention to detail they showed me that I brought my 2011 Cross Roads from them and would reccomend them to anyone. Thanks guys and see ya soon!"
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By: Anthony Hope Mills, NC
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"Staff is very friendly and were extremely helpful each and every time I go to M&M Leather. The service department is outstanding, they take care of your bike and are very professional."
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By: Fayetteville, NC
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"Thank you Mary and Bill for making this Victory purchase a dream experience. I am looking forward to a very nice retirement with this almost new Kingpin Low.
Thanks,
Al"
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By: Anonymous Sanford, NC
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"I HAVE ALWAYS BEEN PLEASED WITH M&M,THE STAFF IS ALWAYS FRIENDLY AND PROFESSIONAL,AND I THINK IT IS THE ONLY BUSINESS IN N.C THAT OPENS ITS DOORS EARLY INSTEAD OF LATE.(GREAT JOB)"
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By: Anonymous lumberbridge, NC
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"The dealer in Colubmia, SC shut down. My buddy at Camp Lejunne bought a Victory also and found that there were no real close dealers..The one he went to ton Greensboro are ignorant asses. Same situation for me, no one worth a damn to service my ride. We heard about you guys, road one day and linked up at your shop to have services done. We enjoyed the grill, the hospitality and the overall professional attitude of everyone that worked there. Because of this experience, I am returning again to have new tires put on, enjoy the grill, get the bike serviced and just hang out. Well worth the 2 hour bike ride to have my Kingpin taken care of. Great job guys. See you on a regular basis."
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By: Paul Colubmia, SC
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"I had a jagg oil cooler put on my Harley at your shop. I was made to wait an extra day to get it done beacause of a faulty part. Your personnel explained the reason and was curtious and professional dealing with this situation. I understand now why the mechanic made the decision he did on the repair and am totally satisfied with the results ! I spent the next day enjoying your speed demon grill while the bike was worked on. Cold beer, great food, friendy people. The staff at M&M took a crappy situation and mad it better. I will be back for future service. Sincerly yours Kermit Purvis "
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By: Kermit west end , NC
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"An awesome experience! I would recommend them to anyone that is interested in a new ride! "
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By: Robert Fayetteville, NC
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"It was a pleasure being able to do business with the Mathews and the staff at Fayetteville Victory. Bill and Mary were willing to do what it took to get me on a new 2008 Kingpin Tour. They gave me a more than fair trade on my V92 and a great deal on the King. Only thing I'm not happy about is I'm not going to be able to hang and ride with the gang because I'm not from the area. It was more than worth my time to come from Fl. to deal with the Mathews"
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By: Anonymous FL
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"Bill, Mary and Sharon are some of the hardest, honest working people in the business. They are straight up front with your best interests at heart. Doing business with them has been a pleasure and I look forward to every visit I make to the store and Bar/Grill. Keep up the good work!"
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By: Dan Raeford, NC
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"I really had a great time there, the people are very helpful and the thing I brought are very good. And I am going on my first ride with you all on the 21st July 2007. Thank you again"
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By: Anonymous Fayettville & Lumberton, NC
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"Thank you so much for your great service. Having a flat on the interstate at 4:30 in the afternoon on a Saturday can be hard to get repaired but your service department stayed late to get us back on the road. Thank you thank you thank you. We have been telling everyone here in Florida how great you guys are. Friendly and accomodating."
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By: Richard Valrico, FL
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"You guys are awsome!!!! I will pass this on to ALL of my friends who ride. Thank you."
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By: Jason Kingwood, WV
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"After 17years of military service this is TRUE Military Friendly dealership. Mary and Bill are top notch in my book and I will return to their shop for everything I need, whether it's service or the cool part to go on the bike. They and their employee's both will go out of their way for the customer. The bike is awesome and the customer service is even better. I've already started referring others to this dealership. Thanks Again for the great experience."
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By: Lee Fayetteville, NC
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"I just bought my 07 8-ball. Sharon, Bill, service and my Bike Are All AWESOME. It was a great experience."
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By: John Fayetteville, NC
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"I've been in the Harley groups before. Owned a highly customized Fatboy. Won alot of shows and even made it into a few magazines. Wanted something different this time around. Still wanted a cruiser with a big bore V-twin, lots of power and great looks out of the box (vice spending thousands extra to make it stand out).
Low and behold, there it was on M+M's show floor. The Victory Vegas Jackpot of my dreams... All the power, looks and even a big fat 250 out back. What more could you want. This bike has it all.
I did business with Bill and Mary because I wanted great service, a friendly place to socialize, and knowledgable staff to help me with all my needs for a great "second life" with motorcycling. Bill, Mary and their staff have been the greatest. They have everything that a new, just back to, or the veteran motorcyclist could ever want or need.
I will do all my business with M+M, they truely go the extra step to get it right and satisfy the customer."
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By: JAMES FAYETTEVILLE, NC
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"I bought a 1973 Harley Sportster off of Ebay while I was in Iraq. When I got back, the first thing I wanted to do is start cutomizing it for me. I'd been to several motorcycle shows, so I knew of several aftermarket parts carriers and looked on the Internet to see if there were any dealers in Fayetteville. M&M was my first choice, as I'd always seen groups of bikers outside of there store on the weekend. I took that to mean they are the place to go. After three visits, the parts salesman knew me by face and name. When I had a problem with my front tire, Bill took the time to explain it all and show me everything that was wrong rather than telling me it was messed up and that I needed to buy a new one. Bill and Roger have guided me through the purchase of parts that not only fit what I'm looking for, but end up saving me money as well. Their customer service goes way above and beyond the norm. I now use M&M exclusively because of the great service and products they provide. Thanks guys, for all you do."
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By: Christopher Fayetteville, NC
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"Cheers to Bill and Mary at M&M Leather/Custom Cycles for staying late for the second time to help me with parts for the motorcycle. They both go out of their way to make everyone feel welcome, but this time they went well beyond the expected. Thanks again!"
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By: Jack Fayetteville, NC
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"I am proud to say that MY PARENTS are the owners of M&M Leather & Custom Cycle! The new store they have just opened is the culmination of over 12 years of hard work. I remember when we opened our first retail store on the second floor above a tattoo shop, and all the hard work when we would set up our store on the road. They have always worked hard to provide a quality product at a fair price with good service. The integrity that they put into everything they do has created a business that has succeeded when others have failed. And I would like to thank everyone who has been a faithful and loyal customer to M&M Leather and Bill and Mary Mathews. "
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By: Kristina Greensboro, NC
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"I am very excited about getting my bike that is almost done that was built from scratch by Bill (M&M). I was going to go to SuckerPunch Sally's to have one built, but when I saw what Bill could do and offer, I was so excited...And I still had money to pay my mortgage afterwards((LOL))!!! He gave me a great deal and has put a lot of personal attention into the build. He cares about what he puts his name on and I like that. Because of the way he does business and builds his custom bikes, I know I am going to be happy with every single thing about my BOBBER!! WELL, THAT'S ALL FOR NOW..P.S. If you would like, check out my two bikes for sale on the website & soon to be, if not already, in the Showroom at M&M...2000 Chopper & 2002 Confederate Hellcat (A MUST SEE!!!) They are under Pre-Owned on the site...Take care FAYETTEVILLE/FT. BRAGG...AND TGO ANY SOLDIERS WHO READ THIS, "Please, except my THANKS for your service!!!" You all are MINE and ALL OF OUR ((HEROS))!!!"
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By: Tammy Fayetteville, NC
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"After shopping around for some new leathers (I've grown a bit since riding last) I found just what I was looking for at M&M. I nice riding jacket and some chaps to match, both for less than one of the "Brand X" jackets that I had been looking to purchase. And the young lady who helped me size the chaps was polite and professional. A week later, my wife was able to find a jacket and gloves that she loves for even less than what I paid for my jacket alone.
To sum up, if your looking for good quality, road ready gear from a group of folks who actually ride, look no further than M&M Leather. A great selection, professional staff, and outstanding value make this one establishment that I would not hesitate to recommend to friends."
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By: Stephen Fayetteville, NC
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"Had my bike worked on, getting the pipes I mounted fixed and tuned and a Jet Kit put on, bike now sounds and runs like a champ. Treated me FAIRLY VERY GOOD. I have put 200 miles on my bike since and it runs like a charm so far.
They will be working on my bike soon. Til I get it like I want it."
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By: Hector Fayetteville, NC
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By: Anonymous Spring Lake, NC
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